A softphone is a piece of software that allows users to make phone calls using their computer or smartphone through the internet. It has all of the functions of a desk phone and, in most cases, increases the services available on a desk phone. Most importantly, you can take your business phone with you wherever you go with a softphone. It may be installed on a laptop, tablet, or smartphone, giving you access to the same high-performance and reliable connectivity as your work phone. It makes mobile working easier because you can keep working on the portable device, you’re carrying with you.
What is a Soft Phone?
Soft Phones for Business
When you set your status to away, your work phone won’t ring; instead, it will go straight to voicemail or be directed to another person who is accessible. Your employees can also use a softphone to make outgoing calls from their smartphone, which appear to your clients and partners as though they were made from a work phone. So that your employees can take use of the ease of their preferred device or smartphone while also benefiting from the security and professionalism of a business phone number.