Skip to main content


Voice over Internet Protocol (VoIP) refers to the standards that enable voice-based phone conversations to be made utilising an internet connection rather than a local telephone provider. Voice over IP is a technology that turns your voice into a digital signal, compresses it, and delivers it over the internet. The call is set up between all participants by a VoIP service provider. The digital data is then decompressed at the receiving end into the sound you hear through your cell phone or loudspeaker.

People choose VoIP because technology allows them to make phone calls without using a phone line, which saves them money on long-distance rates. You don’t need to run any more copper cables if you have an internet connection. Employees can work from home or telecommute to the workplace as a result of this. To make a VoIP call, you’ll need a SIP-compatible desk phone or a VoIP calling software, which means it has an IP address and can make calls from your network. They can make high-definition (HD) phone calls, unlike landline phones.

It aids in increasing employee productivity.

Everybody within your company, from CEOs to directors, may benefit from VoIP technology. Your VoIP system will enable users to convene virtual meetings, have low-cost international phone calls, attach vital corporate papers, and communicate critical data via video conferencing.

VoIP technology has evolved greatly in recent years, particularly in terms of voice quality, to the point where it is indistinguishable from more conventional phone calls and in many cases better. Early generation VoIP was notorious for causing distorted phone conversations, lost calls, and delayed transmissions. However, this is no longer an issue. As a result, VoIP is becoming increasingly interesting to SMEs and enterprises all over the world.

It is simple to set up, manage, and maintain.

Traditional phone lines are notoriously difficult to install and manage, not to mention prohibitively expensive. VoIP, on the other hand, is reasonably simple to install, manage, and maintain — even for those who aren’t quite computer knowledgeable.

There are VoIP programmes and web browser choices available that may make system management considerably easier, particularly when adding new members. Online services also make it easier and more comfortable to add, move, and change system configurations.

It has the potential to reduce corporate expenditures.

Establishing conventional lines within a building can be an expensive task. Setting up and administering a VoIP system, on the other hand, is less expensive. Furthermore, calls between two or more PCs via the internet are usually free. This implies that communication between colleagues and departments will be free of charge as long as it is done through your VoIP service. Calls made from a PC to a landline may incur a fee, although the prices are substantially cheaper than those charged by traditional mobile phones or landline phones.

The majority of small businesses think that the benefits of employing VoIP technology exceed the drawbacks, particularly in today’s highly competitive business environment. The drawbacks are minor, and they are readily overcome by study and common sense. However, the advantages of VoIP cannot be overstated. Finding the correct service provider is critical to VoIP success. Are you ready to start your VoIP project? Cloud Edge can help you with any questions you may have or to get started today!